Our strategy for the Communications Industry is to provide complete, open and integrated software solutions that
- Deliver best-in-class applications built on a common, open, standards-based technology platform.
- Provide a complete suite with productized integrations and industry-specific business processes.
- Facilitate business transformation through flexible deployment and product collaboration.
We believe that CSP’s embarking on transformational programs need to address all aspects that can positively and negatively affects the aspirations of the program. These include people, company mission and vision, marketing, campaign management, customer analytics, channel support, fulfillment, assurance and billing together with the automation of key end-to-end business process flows Concept to Cash, Order to Cash, Demand to Deliver, through to Trouble to Resolve and the integration of front and back-office systems that support these core business processes.