Public Sector

Governments today are in a bind. On the one hand there are internal pressures, such as rising citizen expectations and, in many countries, an aging population, together with a rapidly growing bill from entitlement spending.On the other, there are external pressures, such as global competition and emerging threats, ranging from environmental problems to new challenges to public safety.

Today’s leading Governments are responding by rethinking the way they operate. They are offering more choices, channels and personalization for public services. They are focusing on outcomes and accountability. And they are collaborating with organizations in the commercial and non-profit sector for added flexibility.

Public Sector Reference Architecture
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