With an increased focus on business development and client relationships we are proud to have a value based portfolio of services selling deck. The portfolio is designed to provide both focus and flexibility.
It is divided into four logical families:
- Implementation Services provides our customers who have unique or specific solution requirements with traditional tailored implementations, and for customers where speed to value and lower Total Cost of Ownership is a primary driver we provide them with our Express Implementations.
- Expert Services provides our customers and their integrators product specific skills necessary to ensure successful implementation. These services are offered in both a packaged as well as staff augmented capacity to provide flexibility to our customers when they are engaging with Select.
- Lifecycle Management Services provides our customers with the capability they need to support their investment in our offered solutions through the duration of their systems productive use.
- Benefit Realization Services are designed to assist our customers in realizing their business benefits whether through optimizing their implementation and ensure full benefit from a suite of products or directly performing business operations on behalf of our customers organization.
Select Utilities Comprehensive Portfolio
PROFESSIONAL SERVICES INITIATIVES
We have pre-configured customer facing implementation packages for Electric, Water and now Gas.
We have centralized support of the packages into a single group supported by Regional and offshore resources
We are standardizing the package contents:
Adding Pre-build interfaces to all packages
Adding data migrations tools
Extending test script scope across all packages
Adding pre-built project governance collateral to guide and reduce implementation effort